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Note: All prices in US Dollars
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 Warranty Information
Consumer Awareness and Agreement Radio Systems is the industry leader in Consumer Pet Electronics and our products are marketed under the PetSafe, Innotek, Invisible Fence, Guardian, Staywell and SportDOG brands. Radio Systems and our authorized resellers, who are identified by the appropriate sanctioned logos, only sell new products in original packaging. Products purchased from resellers not in original packaging, used, sold as refurbished or as-is will not be covered by our warranty, or any consumer support. Radio Systems is committed to consumer satisfaction. To that end Radio Systems Corp. cautions consumers from purchasing any product other than product in its original packaging. You should not purchase from any resellers claiming to sell "refurbished product" as this is a false and misleading claim. We thank you for interest in our products; please refer to our website for additional product information www.petsafe.net. Customers agree not to resell discounted or promotional products or services bought at this website. Proof of Purchase must be provided to our customer care center before a warranty can be honored. For your convenience, a product may be registered and proof of purchase provided once and there after proof of purchase will not be required to fulfill a warranty. Products may be registered at reg.petsafe.net. Proof of purchase may be emailed, faxed or mailed and is defined as the sales receipt, or copy of the sales receipt. Email: receipt@petsafe.net
Mail: Premium Electronic Products Product Warranty All parts are covered under warranty for the life of this product with proof of purchase. Labor is covered for the first year of ownership. Thereafter, there is a minimum service charge for the repair or replacement of the product. Misuse, loss, or improper handling is not covered. PetSafe will not pay for loss of time, inconvenience, loss of use of your product, or any incidental or consequential damages. Service If you need service, please contact the Customer Care Center at 800-732-2677 for help in troubleshooting and, if necessary, to arrange a repair for your product (a service charge may apply, click here to view PetSafe® Service Charges).
Toll-free Help Line:
Holiday Hours:
Monday - Friday:
Saturday: |
"His name is not wild dog anymore, but the first friend, because he will be our friend for always and always and always." |
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